Frequently Asked Questions

Our Company Values

C.E.I.P.H.E.R.S stands for Change, Educate, Inspire, Prevail, Help, Empower, Realize, Success.

Mission

We aim to bring positive change by educating and inspiring individuals to prevail by helping empower them through various tools and exposure for them to realize their success. 

Vision

We aim to utilize these values to provide individuals with a strong foundation for success. We strongly believe that in order for us to succeed as a company we must make it our top priority to help others around us succeed. Whether it is through donating part of our profit to Nyaburi School to provide them with the much needed necessities and school supplies, or whether it be through giving our time and resources to the local charities and organizations we support. 

Domestic Shipping

Shipping rates are calculated at check out based on weight and distance. Orders are processed and fulfilled within two business days.  Packages will be delivered within 7-10 business days.

International Shipping

Shipping rates are calculated at check out based on weight and distance. Orders are processed and fulfilled within two business days. Please allow 2-4 weeks for international orders. 

Returns and Exchanges

Returns:7 day money back guaranteed return policy on all products in new condition, must have tags.

Exchanges:Our exchange policy guarantees customers the right to exchange their products in new condition for any item of the same price or adding up to the total price of their purchase. All exchanges must be within 7 days and must have appropriate tags.